Shipping Policy
Little Light House — mylittlelighthouse.ca
Effective date: May 2026 · Last updated: May 2026
Little Light House · hello@mylittlelighthouse.ca · Canada
1. Shipping Destination
Little Light House currently ships within Canada only. We do not ship to the United States or internationally at this time. US and international shipping is planned for the future — follow our social media channels for announcements.
2. Shipping Carrier
All envelopes are shipped via Canada Post. We select the most appropriate Canada Post service for the size and weight of each envelope. Tracking may or may not be available depending on the service used.
Envelopes are dispatched at the start of each calendar month. Once dispatched, delivery times depend on your location within Canada and Canada Post’s standard delivery times.
| Region | Estimated Delivery |
|---|---|
| Ontario & Quebec | 2–5 business days |
| British Columbia, Alberta, Manitoba, Saskatchewan | 4–8 business days |
| Atlantic Provinces | 4–8 business days |
| Northern Canada (Yukon, NWT, Nunavut) | 7–14 business days |
Delivery estimates are approximate and based on Canada Post standard delivery times. Delays may occur during peak periods, holidays, or due to factors outside our control.
4. Shipping Cost
Shipping is included in the cost of your subscription. There are no additional shipping charges at checkout.
5. Address Accuracy
It is your responsibility to provide a complete and accurate mailing address at the time of subscription. Please include your unit number if applicable. If you move or need to update your address, contact us at hello@mylittlelighthouse.ca before the start of the month in which your next envelope will ship. We cannot reship or refund envelopes sent to an incorrect address provided by the subscriber.
6. Lost or Delayed Envelopes
If your envelope has not arrived within 15 business days of the expected dispatch date, please contact us at hello@mylittlelighthouse.ca. We will investigate with Canada Post on your behalf.
Little Light House is not responsible for delays caused by Canada Post, extreme weather, labour disruptions, or other circumstances beyond our control. However, we will always work with you to find a fair resolution.
7. Damaged Envelopes
If your envelope arrives visibly damaged, please photograph the damage and contact us within 7 days of receipt at hello@mylittlelighthouse.ca. We will assess the situation and where appropriate offer a replacement or partial credit.
13. Contact
For any shipping-related questions, please reach out directly. We respond personally within 1–2 business days.
Little Light House
Email: hello@mylittlelighthouse.ca
Website: mylittlelighthouse.ca
Response time: 1–2 business days