Privacy Policy
Little Light House — mylittlelighthouse.ca
Effective date: May 2026 · Last updated: May 2026
This Privacy Policy describes how Little Light House (“we,” “us,” or “our”) collects, uses, and protects your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, including Quebec’s Law 25. By using our website or subscribing to our service, you consent to the practices described in this policy.
Little Light House · hello@mylittlelighthouse.ca · Canada
1. Who We Are
Little Light House is a Canadian monthly letter subscription service operated by Sophia, based in Canada. Our website is mylittlelighthouse.ca.
If you have any questions regarding this Privacy Policy, you may contact our Privacy Officer at: hello@mylittlelighthouse.ca
2. Information We Collect
We collect personal information only when you voluntarily provide it by subscribing to our service or contacting us directly. The personal information we collect may include:
| Information | Purpose |
|---|---|
| Full name | To personalise your subscription and address your envelope |
| Mailing address | To deliver your monthly envelope via Canada Post |
| Email address | For subscription confirmation, account updates, and communication |
| Payment information | Processed securely by Stripe. We do not store card details on our servers |
| Communication history | To respond to your enquiries and improve our service |
| Website usage data (cookies) | To understand how visitors use our site and improve the experience |
3. Legal Basis for Collection
Under PIPEDA, we collect personal information only with your knowledge and consent, or where permitted by law. By subscribing to Little Light House, you provide informed consent for us to collect and use your personal information as described in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us at hello@mylittlelighthouse.ca.
4. How We Use Your Information
We use your personal information solely to:
- Fulfill and manage your subscription
- Deliver your monthly envelope to your mailing address
- Send subscription confirmations and important account communications
- Respond to your enquiries and requests
- Improve our website and service
- Comply with applicable legal obligations
5. Disclosure of Personal Information
We share your personal information only with third-party service providers necessary to deliver our service, and only to the extent required for that purpose:
- Stripe Inc. — payment processing. Your payment information is subject to Stripe’s Privacy Policy (stripe.com/privacy)
- Canada Post — physical delivery of your envelope. Only your name and mailing address are shared
- WooCommerce / WordPress — subscription and order management
We do not sell, rent, trade, or otherwise disclose your personal information to any third party for commercial or marketing purposes. Ever.
6. Cookies and Tracking
Our website uses cookies — small text files stored on your device. We use the following types:
- Essential cookies — required for our website and store to function. Cannot be disabled
- Analytics cookies — help us understand how visitors use our site so we can improve it. You may decline these
You may manage your cookie preferences using the banner on our website or by adjusting your browser settings at any time.
7. Data Security
We implement reasonable and appropriate security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All payment transactions are encrypted and processed through Stripe. We do not store payment card details on our servers. Access to your personal information is restricted to those who need it to fulfill your subscription.
8. Data Retention
We retain your personal information for as long as your subscription is active and for a reasonable period thereafter to meet our legal, tax, and business obligations. When your information is no longer required, we will delete or anonymise it securely.
9. Your Rights Under PIPEDA
You have the following rights regarding your personal information:
- Right of access — to request a copy of the personal information we hold about you
- Right of correction — to request correction of inaccurate or incomplete information
- Right to withdraw consent — subject to legal or contractual restrictions
- Right to complain — to the Office of the Privacy Commissioner of Canada (priv.gc.ca) if you believe your rights have been violated
To exercise any of these rights, contact us at hello@mylittlelighthouse.ca. We will respond within 30 days.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be communicated to active subscribers by email. The effective date at the top of this page will always reflect the most recent version.
11. Contact Our Privacy Officer
For any privacy-related questions, requests, or concerns:
Little Light House
Privacy Officer: Sophia
Email: hello@mylittlelighthouse.ca
Website: mylittlelighthouse.ca
Country: Canada